VELORA WALLS · INFORMATION
On its way to your wall.
Shipping and support information for Velora Walls canvas orders. Review your product and checkout details before payment.
Made to order
Canvases are produced after an order is placed. Production and delivery availability depend on the selected product, print provider, and destination.
Delivery estimates & costs
Shipping prices, taxes, and any available delivery estimates will be shown at Shopify checkout before payment. Delivery dates are estimates unless expressly guaranteed.
Damage or an incorrect item
Use the contact page and include your order number and a description of the issue. Keep the packaging and photos of the product available for the support team.
Returns & cancellations
Contact us before ordering if you need a particular cancellation or change-of-mind return option. For an existing order, contact us promptly with the order number. Cancellation may not be possible after production starts. Do not send a return without instructions. Nothing here removes mandatory rights for damaged, defective or incorrect goods.